Faq >> Cancellation & Refund Policies >> How Do I Claim My Refund

How do I claim my refund?

VALID claim refund :

  • Contact us within the time that was stated in the cancellation policy to document the issue and place a hold on the booking payment.
  • Include invoice or other evidence of the issue as part of your claim.
  • Be responsive to our requests for additional information and cooperation.
  • Have used reasonable efforts to remedy the circumstances of the Rental Issue with the driver/person in-charge prior to making a claim, including messaging your contact on WAHDAH to notify them of the issue.
  • Amount will be credited to customer’s account within 3 days of working day.
  • We'll notify the transaction of refund through email.